To our customers and partners in the healthcare community: We are in an unprecedented situation today as we face a global health issue that has changed daily hospital operations as well as our personal day to day lives. Our medical device customers have been reaching out to us, facing challenges of geographic and travel restrictions as well as limited access to providers. The model of in-room support by medical manufacturers is being challenged under the current circumstances, and we are working hand-in-hand with our industry customers to provide a solution for remote case support. In a public health crisis, surgery doesn’t stop. Neither do we. We are committed to continually innovating and working collaboratively with our customers to deliver the right information to the team in the room so that the patient on the table has a successful outcome. Please let us know if we can help your team in this critical time. Jennifer Fried, CEO Care teams have access to intraprocedural guidance in the room. Company representatives can support care teams from home During procedures, patient safety is the top priority. It is paramount to give care teams the tools, information and service they need to provide the best patient care. ExplORer is a cloud-based application available on any iOS, Android or web-based device - there is no ExplORer hardware required. We build visual procedural workflows that provide live guidance to procedure teams, even when your reps or clinical specialists are remote. The step-by-step content is customized to your specific device or procedure. ExplORer can display images and videos on mobile tablets for procedural teams to reference live in the room, while reps can monitor case progress and provide feedback from home. Put patients first. Deliver on the promise of your product. Let us know how we can help.
March 13, 2020
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