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Making medical device sales reps better

Medical Device telesurgery support

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    September 21, 2020

    Good Med Device Sales Rep is Critical to Successful Surgery!

    Have you ever been in the OR with an excellent medical device rep?  Then you know good from great!  They arrive early, make sure everything is set-up, staff is comfortable with the procedure and the devices, and they anticipate problems as they arise.

    ExplORer Surgical, the only comprehensive intraoperative case support and workflow platform, today announces the launch of remote features that connect reps and peers with the surgical team for real-time guidance. The HIPAA compliant, two-way video for case support and remote proctoring add to the platform’s existing and unique procedural workflow features that create the first digitized playbook for everyone in surgery. The platform allows for telestration and gathers intraoperative performance data to allow teams to increase efficiency and proficiency.

    Remote case support is increasingly critical due to COVID-19, where strict regulations limit travel and the number of personnel in the operating room. Medical device experts need a reliable way to communicate, and show how to safely and efficiently perform procedures. Alongside the video feed, the entire surgical team receives step-by-step, role-specific digital procedure workflows and tailored instructions, allowing them to be better prepared in the moment and ensuring better patient outcomes. Informed by data, surgical teams can identify clear opportunities for improvement, improving outcomes that ultimately, drive adoption and revenue gains for the device company over time.

    “Travel restrictions and social distancing are impacting every area of life, and the OR is no exception,” said Jennifer Fried, CEO of ExplORer Surgical. “The medical device rep’s ability to guide the team through a complicated procedure using a robust digital toolset while being completely remote is critical right now — and we see it staying this way for the foreseeable future. Our platform goes above and beyond having a camera in the room — we’re delivering custom support for each team member, and allowing them to gather and analyze data seamlessly.”

    ExplORer’s platform is cloud-based and device agnostic, making it easily accessible on existing hardware in the OR, including mobile devices, desktop monitors, and TV screens. In addition to customized content for each team member in the OR, the platform collects data, allows staff to record timestamps and save annotated images, and assists in creating actionable insights to improve inefficiencies. In addition, the company’s customer success team customizes hardware kits to make set-up and video integration simple and easy to use.

    ExplORer provides meaningful value to all functions of an organization and the surgical teams they work with, including sales, training, medical affairs, marketing, and research and development. For more information, visit www.explorersurgical.com.

    About ExplORer Surgical

    ExplORer Surgical, the leading platform for intraoperative surgical and interventional procedure workflow management and analytics, improves communication and performance in the OR. ExplORer helps medical device companies and surgical teams reduce variability and bring best practices to life by providing a customized digital playbook software for use during procedures. ExplORer can be used in-person or remotely through real-time audio and video guidance.

    ExplORer Surgical offers the only comprehensive case support platform with video, digital procedural playbooks and real-time intraoperative data capabilities. Customized to any specialty, case or role, the platform scales to support every case of the CHP’s journey from training to procedures, remote or in-person. It is the only platform that puts best practices alongside the rep or proctor, offering more than collaboration and generating  granular, structured data that informs new insights into proficiency and efficiency.  Founded in research at the University of Illinois, it is used by hundreds of reps and healthcare providers. For more information, visit www.explorersurgical.com.

    The source article can be found here.

    Listen to the latest interview with our CEO, Jennifer Fried on Orthostream.

    We are at a dawn of a new era!   Our technology will make the all reps better.  No longer will reps miss cases because of our ability to connect them with the OR team regardless of their location, travel, or hospital access.

    See how it works.

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