Remote Case Support Gives Access to More People in a Medical Device Company
“ExplORer is a software tool that provides a digital workflow for medical device companies to use with their customers,” says Fried. “We build out a digital step-by-step workflow teaching people how to carry out different procedures, and the medical device rep is also able to capture this data.
“What’s really exciting about the remote announcement is we’ve rehauled all of our video conferencing, so you can have a rep or clinical specialist who’s at home, and they’re still able to provide the same level of guidance and capture data for what’s happening in the room.”
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